Testimonials
See what our customers are saying about Benton's Finer Bathrooms.

I want to compliment Benton's Staff who provided excellent customer service whilst I was trying to decide on what tapware I wanted for my bathroom.

I came into Benton's and was greeted warmly by the Staff at Benton's who offered their assistance and advice on the large selection of tap ware that I could choose from. They were very informative and more importantly very patient with me. I changed my mind four times with the choice of taps that I wanted and each time this meant Benton's had to provide me with another quote. There was never a moment that this was an issue with Benton's staff. The Staff at Benton's were so patient and obliging, nothing was too much trouble for them.

I am happy to say that I did make a final decision and have received confirmation of my order.

Finally I would just like to say how appreciative I was of the Staff at Benton's with the level of service and professionalism they demonstrated.

I will definitely be a returning customer.

I entered your Hoppers Crossing store as we embarked on renovating our home. This is something we have never done before.

I had visited a Competitors Store and was unimpressed by the staff in their approach and lack of knowledge.

At Benton's I was fortunate enough to meet your showroom consultants. They have a wealth of knowledge that is very impressive. They guided me through the process of selecting our kitchen, laundry, bathroom, ensuite and toilet accessories. They took the time to understand my needs, the quality and finish we were aiming for whilst constantly tracking against my budget and pricing. Often when space or budget were an issue they would work through alternative options for me.

We had our builder quit and whilst we found another one they kept in contact with me offering to help us in anyway they could.

Finally this week we are completing our build and I am collecting our final purchases from your Benton's store. It has been an absolute pleasure to deal with your staff. Their patience and persistence has made a very naive customer reassured. They are a true asset to your company .

I have already sent several of my friends to visit your showroom and will continue to do so. Thank you for hiring, training and retaining good employees.

I wish to say how truly wonderful the staff are at Benton's South Melbourne.

They have extensive knowledge of the product options; they are flexible and easily manage complications, a great relief when undertaking new projects; they are so pleasant and interesting in their interactions; and they are also very well organised and professional.

Next year we plan to undertake a major renovation, bathroom / kitchen / laundry, and will return to Benton's to buy the products.

I am writing to compliment both your company and in particular two of your staff who assisted me today.

I have a tap issue and I called the Head Office number at Keilor East and was put through to Deborah.

Deborah was fantastic and tried to guide me as to what I needed. Deborah suggested she have one of your people call me to assist from a store closer to my home. The next thing Warren from South Melbourne was on the phone and had already spoken to Ben Thomas a plumber. I called Ben and he is attending tomorrow!

I run a business and will be evidencing what I experienced today! Customer service at it's best.

Thank you.

Always friendly, always smiling, Christine has been a pleasure to deal with. Her knowledge and expertise regarding the bathroom components was amazing as was her reliability and professionalism in follow up calls and return visits to the showroom.

Christine is a wonderful employee and a credit to your organisation.

I rang last year to commend the efforts of your Gisborne sale assistants and have been back for more bathroom renovations.
Thanks to the efforts of your staff we have had another good customer experience.

Once again we have experienced the staff's expertise in Benton's products and their cheerful assistance. Staff have been very helpful and excellent at follow-up.

You have excellent showroom staff at Gisborne and we appreciate their help.

Thank you so much to the Staff at Benton's. We had the best customer service experience ever! So helpful, friendly, knowledgeable and easy to work with! All our renovations will be done from Benton's.

The team at Benton's in Bendigo I can't recommend them highly enough. Great service really nice people to deal with. I would never go anywhere else. Thanks guys.

I can't thank you Megan enough for all your help with the ever-changing orders for our bathroom renovations.

Your attention to detail, your 'nothing is too much trouble' and your wonderfully happy disposition has made the whole process such an easy one for me.

Obviously I will be recommending Benton's to anyone I know seeking a new bathroom or kitchen - it will be my pleasure.

So thank you Megan and Sam

I just wanted to let you know how much I appreciated the service that I received from your store. Your staff were sensational! I was renovating a bathroom of a rental property under time constraints and your staff did a fantastic job helping me select fittings which were of great quality but also fit my budget.

Your staff had lots of solutions for maximising space in a relatively small area and have great customer service. I really do not think I could have gotten the job completed without Benton's.

I will certainly be back the next time I need your services. Many many thanks!

To the team at Benton's Finer Bathrooms Heidelberg.

Thank you very much for all your help, it was greatly appreciated. Super happy with your service and the quality of the Astra Walker Tapware product.

Thank you to you for your wonderful effort in guiding me and ordering everything that I required!! I am rapt with the outcome and the items have come together beautifully... I immensely appreciate your input... I felt very confident deferring to you... Your attitude and brightness always allayed my worries and queries with no impatience at all... I honestly thank you.

I just wanted to drop you a line to express my compliments to the team at your Gisborne store. They have provided excellent service to me, during the renovation of my kitchen and bathroom...... Outstanding Customer Service

Just wanted to share our positive experience with Benton's in New Gisborne. Jess is extremely helpful and lovely to deal with. Our parents are renovating and have also been dealing with Jess, and think she's just wonderful. We're owner builders and have been dealing with many different supply companies, so wanted to highlight Jess's excellent customer service and helpful attitude.

Thanks for all your efforts and help in sourcing the right lid through another supplier, I really appreciate your help and steering me in the right direction to get a solution. It's refreshing to see that excellent customer service still exists these days and you know Benton's will be the first place I go to when I next need any plumbing or bathroom supplies.

Can't thank you enough - you've provided the best service I have had in a long time, and I really appreciate it.